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Home Shop Categories ↳ Desk Accessories & Organization↳ Elegant Stationery & Letter Writing Sets↳ Fine Writing Instruments↳ Premium Notebooks & Journals↳ Specialty Paper & Craft Supplies About Contact Journal FAQ

Frequently Asked Questions

Find answers to common questions about our products, shipping, returns, and more.

Do you offer free shipping?

Yes, we offer free standard shipping on all orders within the United States. There is no minimum purchase required. Orders are typically processed within 1-2 business days and arrive within 3-7 business days.

Is your paper acid-free?

Yes, all paper products in our collection are acid-free and archival quality. This means they resist yellowing and deterioration, making them suitable for artwork, journals, and documents you want to preserve long-term.

What sizes are available for your notebooks and journals?

Our notebooks and journals come in a range of sizes including pocket (3.5 x 5.5 inches), B6, A5, letter size, and larger formats. Each product page lists the specific sizes available as variant options.

Can I use fountain pens with your paper?

Most of our notebooks and journals use paper weight of 100gsm or higher, which handles fountain pen ink well with minimal bleed-through. Products specifically labeled as ink-resistant or bleed-resistant are best suited for fountain pen use.

What is your return policy?

We accept returns within 30 days of delivery. Items must be unused and in their original packaging. For full details, please see our Return & Refund Policy page.

Do you ship internationally?

Currently, we only ship within the United States. We're working on expanding to additional regions in the future.

How do I care for a leather journal?

Keep leather journals away from direct sunlight and excessive moisture. Condition the leather periodically with a leather oil or balm to maintain suppleness and prevent cracking. Store in a cool, dry place when not in use.

Are your products eco-friendly?

Many of our products use recycled materials, including recycled cotton rag paper and recycled paper notebooks. We also offer handmade paper options. Look for the eco-friendly tag on product pages for sustainable options.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express, Discover) as well as other payment methods available through our secure checkout.

How can I track my order?

Once your order ships, you'll receive a shipping confirmation email with tracking information. You can use this to track your package through the carrier's website.

Still have questions? Contact us