Return & Refund Policy
Return & Refund Policy
We want you to be happy with your purchase.
Return Window
We accept returns within 30 days of delivery. Items must be unused, in their original condition, and in their original packaging.
Non-Returnable Items
- Personalized or custom-engraved products
- Items that have been used, written in, or drawn on
- Products damaged by misuse
Return Process
- Contact us at info@mahikapaper.com to request a return authorization
- We will provide return instructions
- Pack the item securely in its original packaging
- Ship the item back using a trackable method
Refund Processing
Once we receive and inspect your returned item, we will process your refund within 3-5 business days to your original payment method.
Contact
For return questions, email info@mahikapaper.com or call +15592288471.